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Terms & Conditions
By registering with ePrint.ps, you accept that you are entering into a contract with us under these Terms. People who register with ePrint.ps, establish an “Account” and become “Users”. “Guests” to ePrint.ps who do not register with ePrint.ps, but who nevertheless use this site, affirm that they are bound by these Terms each time they access ePrint.ps.
The website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about changes on the website. Modifications will be effective on the day they are posted.
If you do not agree to these Terms, you must not use this Website.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Palestine.
Palestine is our country of domicile.
You will be able to access most areas of ePrint.ps without registering your details with us. However, the opportunity to save designs and place orders with us, is only open to you if you register and become a User.
In order to use this website to purchase products, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about products/services on our site in which you have expressed interest.
You are solely responsible for protecting the confidentiality of your password and may not disclose your password to any other person. In the event that an unauthorized user gains access to the password-protected area of the Site as a result of your acts or omissions, you agree that you shall be liable for any such unauthorized use.
Users are requested to make sure they own the copyright of any image or any content that they wish to include in a personalized product. Also Users are requested to make sure they do not use any material that is false, inaccurate, misleading, offensive, abusive, threatening or defamatory, or that might cause needless annoyance, inconvenience or distress to any person.
Any User wishing to make transactions through ePrint.ps is not allowed to use material which is pornographic, obscene, abusive, threatening or which promotes discrimination based on race, gender, religion, nationality, disability, age, etc., advocates or assists in any unlawful act.
Users may not misuse the Website (including, without limitation) by hacking.
Users may not use materials that are political or related to any political party.
You may only use this Site to make legitimate requests to purchase the products or services offered (each, an "Order"), and shall not use this Site to make any speculative, false or fraudulent Orders. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site.
It is a violation of law to place an Order in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law.
Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without ePrint.ps's prior written consent is prohibited.
We expressly reserve the right, in our sole discretion, to terminate a user's access to any or all areas of the Site due to any act that would constitute a violation of these Terms & Conditions.
The Site and its services are intended solely for persons who are 18 years of age or older. Any access to or use of the Site or its service by anyone under 18 years of age is expressly prohibited. By accessing or using the Site, you represent and warrant that you are 18 years old or older.
Linking to the Site
Creating or maintaining any link from another website to any page on this Site without our prior written permission is prohibited. Running or displaying this Site or any material or content displayed on this Site in frames or through similar means on another website without our prior written permission is prohibited. Any permitted links to this Site must comply will all applicable laws, rule and regulations.
We reserve the right, for any reason, in our sole discretion, to terminate, suspend or change any aspect of the Site including but not limited to content, prices, features or hours of availability. We may impose limits on certain features of the Site or restrict your access to any part or all of the Site without notice or penalty. You agree that ePrint.ps will not be liable to you or to any third party for any such limitation, modification, change, suspension or discontinuance of the Site.
All prices and amounts shown on this Site are in New Israeli Shekels (NIS), unless otherwise noted. All prices set forth on the Site and stated herein are based on current costs including taxes, and subject to change without notice, and payment amounts and other terms may be subject to additional agreements between User and ePrint.ps.
If a User submits an order on the Site to purchase printing products, design services or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method.
No Liability for Errors
ePrint.ps is not liable for errors in a final product caused by any of the following reasons:
- Spelling, punctuation and grammatical errors
- Low resolution or low quality graphics and images
- Damaged fonts
- Transparency issues
- Overprint issues
- Artwork files that are not created following our specifications
- Variances in color from the conversion of Pantone or RGB colors to CMYK
- Errors in user-selected options such as size, quantity, paper and finish
- Duplicate orders submitted by the User
- Incorrect files uploaded
- Incorrect file orientation
- Incorrect or undeliverable shipping address
- Damage to products after delivery to User
User is responsible for reviewing their files and correcting any issues prior to placing the order.
ePrint.ps aims to ensure that every product shown on its website is accurate and of the correct pricing. There may be occasions whereby small variations occur in layout, color or typeface.
Placing an Order
The User places an order on the website by clicking “Add to Cart” and then pressing an order confirmation at the end of the Checkout process.
By confirming your order, you are agreeing to purchase the product you have selected. Once you have placed your order, we then take payment by means of your nominated payment method. We will send you an email confirmation detailing your order details and any other information required.
There may be occasions whereby an order is rejected:
- if, unfortunately we do not have the chosen product in stock;
- if we cannot obtain authorization for your payment;
- if there is some sort of pricing or product description error;
- the order breaches any of the requirements in these terms;
- the use of images for a personalized product are corrupted or technically unsupported or pixelated;
- we suspect the order is fraudulent;
- the order is a mistaken duplication.
Credit Card Transactions
The cardholder must retain a copy of transaction records and Merchant policies and rules. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
All the materials contained on this Website, including, but not limited to, the textual material, artwork, photographs, computer software, audio and visual elements, is owned or controlled separately (and as a collective work) exclusively by ePrint.ps.
All complaints must be registered within 24 hours of receipt of your final printing job. If we determine that your job contains manufacturing errors and/or defects, we will rerun your job at no charge.
All materials we create in producing your printed product are the property of ePrint.ps. Although these materials will NOT be sold or given to any other party, we reserve the right to distribute free samples of your printed product. Please note that your printed product or images used for your printed product will not be used in any national advertising without your prior written consent.
We use “Cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time on our site. Cookies can enable us to track and target interests of our users to enhance the experience of our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Shipping & Delivery
Target arrival dates are calculated by adding the printing turnaround time to the shipping transit time. Both printing and shipping times are based on business days only and do not include weekends or holidays.
For example, a product with a printing turnaround time of two business days and a shipping method of two-day service would have a target arrival date of four business days after your files have been sent to production.
The cut off time for accepting files is 16:00 (Palestine time). If we receive print-ready files, proof approval, full payment and have successfully validated your delivery address by that time, we will commit to printing and shipping your product within the selected timeframe.
ePrint.ps sends out all orders through its trusted couriers within the areas of the West Bank. Orders shall be delivered to the customer’s door step within the identified timing unless otherwise communicated to the customer. Please note that some couriers do not operate on Fridays and Saturdays.
For all shipments, if the recipient is not available, our couriers will take back the shipment and return on another day. We encourage all customers to provide a local telephone number for the recipient, this will greatly help our couriers to ensure a smooth, on-time delivery. We do not deliver to PO Box numbers.
Circumstances beyond our control
Neither ePrint.ps, nor any delivery service that it uses, shall be liable for any failure to perform services where such failure or delay results from any circumstances out of control; these circumstances include but are not limited to: adverse weather conditions, accident, traffic congestion, closure of roads, political conflict incidents, or strike.